F. A. Q.

Q.1 Are all your listed items are 925 sterling silver?

Ans. Yes, all our listed jewelry are made of pure 925 sterling silver with stamped on it.

 

Q.2 Are all your listed stones are genuine?

Ans. We ethically source all our semi-precious gemstones directly from the mines. Moreover, our gemstones are 100% natural.

 

Q.3 Do you accept Wholesale orders and how can place them on your website?

Ans. If you want to buy any of our items in bulk, we help you get wholesale pricing. You can place the enquiries by Go to ABOUT US > Contact > Send us a message.

 

Q.4 what countries do you ship to?

Ans. We Ship to all the major countries of the world exclude mid-east countries with trusted shipping partners like DHL, FedEx, and Local Air mail accordingly. It’s the client own responsibility to get Custom Clearance after Shipping.

 

Q.5 I’ve ordered a Made-To-Order piece; will it look exactly like the photo in the listing?

Ans. Yes, the photos in Made-To-Order listings show examples of how it may look.  We work with Raw Gemstones and no two stones are exactly alike.  If you really like a specific photo, let us know when you check out and we can work with you to find the closest stone we have in our collection.

Q.6 How long does delivery takes?

Ans. Its takes 10-15 working days via Standard shipping US$ 10 and 2-3 days via express shipping charges are US$ 50

 

Q.7 Production timing for orders?

Ans. Our production time is 5-7 working days for small order and the timing for bulk order depends on the quantity.

           

Q.8 how do I find my ring size and wrist size?

Ans. You can simply visit our home page below you will get the ring size charts and can check the sizes which suits you.